Shipping policy
At Sex Coffee, we aim to get your order to you as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Methods
We use a range of trusted courier partners to deliver your order.
Shipping carriers are selected at our discretion based on speed, reliability, and your location.
This allows us to ensure the most efficient delivery possible.
Express Shipping (Australia Post)
If you select Express Shipping at checkout, your order will be sent via Australia Post Express.
This is the only instance where a specific shipping carrier is guaranteed.
Delivery Timeframes
Estimated delivery times (after dispatch):
- Standard Shipping: 2–7 business days
- Express Shipping: 1–3 business days
Please note: Delivery times are estimates only and may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Incorrect Addresses
Please ensure your shipping details are correct at checkout.
We are not responsible for delays or lost parcels due to incorrect or incomplete addresses provided by the customer.
Delays & Liability
While we do our best to ensure timely delivery, Sex Coffee is not liable for delays caused by courier services, weather conditions, or other factors outside our control.
Lost or Missing Parcels
If your parcel appears lost in transit, please contact us and we will assist in lodging an enquiry with the courier.
Our Promise
We work with reliable shipping partners to get your order to you fast — because good coffee (and good energy) shouldn’t have to wait.